Put safety first
If possible, move away from active traffic and remain in a safe location. Turn on hazard lights when appropriate. If there is a collision, injury, fire, leaking fuel, or immediate danger, call 911 before calling a towing company.
Describe where you are
- Street address or nearby business
- Nearest cross street
- Highway number and direction of travel
- Closest exit or mile marker
- Shoulder, lane, parking lot, or garage location
- Gate, height, or access restriction
Describe what happened
Tell dispatch whether the vehicle stopped while driving, will not start, has visible damage, or cannot be driven safely. Mention warning lights, unusual sounds, smoke, leaking fluid, or a wheel problem without attempting a diagnosis next to traffic.
Confirmed roadside services
Zayn Towing provides jump starts, vehicle lockout service, tire-change assistance, and fuel delivery. The correct response depends on the symptoms, vehicle, available spare or fuel information, access, and safety conditions. If roadside service cannot return the vehicle to operation, towing may be the next step.
Have a destination in mind
If the vehicle needs towing, be ready with a preferred repair shop, dealership, home address, or another destination. Confirm availability, destination, timing, and price with dispatch.